Bob, really cares! He was very helpful in remedying the leak in my roof that was put on by another company. He really went above and beyond my expectations.
Very knowledgeable and professional. I will definitely use this.company for my roofing needs.
I have had them fully replace two roofs, one in our Maumelle home and then after we moved to Pleasant Valley in LR, both approximately 4,000 sq ft jobs. Both jobs went very well. I could not have been more pleased. Excellent quality work. I highly recommend this company.
Prompt service. I called and was needing repair ASAP. Bob and his guys were all over the repair and finished quickly.
We needed detailed repair work done from an inspection report to get to closing. Found on BBB, Bob was timely and responsive. He understood our time frame and had a crew out the next day during the chaos of the pandemic. Work crew was polite, respectful and efficient. Very happy with the process. Would recommend them to anyone.
We needed some small repairs to our roof and did not need a completely new roof as it had been replaced in the last 9 years. I called three contractors who sent people out and received 2 bids for the work. I decided to go with Roofing Redefined not only based on the bid but more importantly on the responsiveness I received from Bob and his site manager Kyle! Kyle came out to assess the damage and got back with me in a day or two with a bid. The storm from Louisiana had come through and contributed to some additional damage that Kyle came back out and assessed and within a couple of days came back with an updated bid. Still reasonable I gave the go ahead for Roofing Redefined to do the work and it was completed in a timely manner. Bob and Kyle kept things very professional and I appreciated the fact that they were willing to take on the smaller work and not just push to do a complete re-roof. Bob believes that the smaller jobs will lead to bigger job and more referrals. Well we will use them again and he will get my referral if anyone is looking for a quality professional roofer!
Bob was recommended to me and and boy am I glad. He assessed the problem quickly and had it fixed ASAP. This saved me big bucks in the future if it hadn’t been addressed when it was. Highly recommend this company.
This is the second time I have used Roofing Redefined and can say that both times I have received 5 star service. One house had a roof replacement and one had a leak. Bob is very knowledgeable and explained everything in a way that was easily understandable. His crew arrived on time and, when finished, did a great job of cleaning up. I am very pleased with level of service I have received and would not hesitate to recommend Roofing Redefined to my family and friends.
We are very satisfied with our new roof! Bob was very helpful with working with our insurance adjuster as well. Great job all around!
Honest and professional service. I am impressed with Bob and his team. We had a challenging roof repair and they stuck with us throughout the process, long after most other companies would have washed their hands of the problem. The workmanship is top quality and the replaced shingles are so close in colour to my existing roofing you can hardly see where the repair was done. Thank you Bob and Mericico.